1. Introduction

Elmtronics Limited are committed to safeguarding the privacy of our website visitors, app users and service users. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

You can specify whether you would like to receive direct marketing communication from us and can withdraw your consent and unsubscribe by clicking the ‘unsubscribe’ link in the footer of the emails we send.

Please do not supply any other person’s data to us unless we prompt you to do so.


  1. What are cookies?

A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. This identifier is then sent back to the server each time the browser requests a page.

Cookies can either be ‘persistent’ when a cookie is stored by the browser until its set expiry date (or when deleted by the user) or ‘session’ when the cookie expires at the end of the session when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.


  1. How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.


  1. Cookies that we use

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Cookie details:

Category Reason Purpose Type of cookie
Essential Authentication To identify you when you visit the website and as you navigate round. Session ID
Essential Status To determine if you are logged into our website. Session (expiry date and time)
Essential Personalisation To store information about your preferences and to personalise our website for you. Locale
Essential Security As part of the security measures to protect user accounts and our website, including preventing fraudulent use of login credentials. Session (expiry date and time) Session ID and XSRF tokens
Marketing Advertising As a way to display advertisements that will be relevant to you. See privacy links below
Statistics Analysis To help analyse the use and performance of our website and services. See privacy links below


  1. Cookies used by our service providers

Some of our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use analytics cookies to analyse the use of our website. The information gathered relating to our website is used to create reports about the use of our website. The privacy policies of our analytics providers are available through the following URLs:

Google: https://www.google.com/policies/privacy/

Twitter: https://twitter.com/en/privacy

Facebook: https://www.facebook.com/about/privacy

LinkedIn: https://www.linkedin.com/legal/privacy-policy

We also use third party cookies to optimise and measure the effectiveness of our online advertising campaigns. For example we can track which adverts on certain sites lead to potential customers visiting our website. We can target our online adverts to those web users who have previously visited our website or our followers on social media. To do this we use cookies from Google Adwords; Twitter advertising; Facebook; and LinkedIn. The privacy policies are detailed above, and in addition:

Google’s advertising privacy policy: https://www.google.com/policies/technologies/ads/

LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.


  1. How can I control the cookie preferences?

We ask you to consent to our cookies when you navigate to our website. You will be prompted to choose one of the following options:

  1. Accept all cookies: all of the cookies available on our website will be reflected on your browser’s cookies and preferences. 
  2. Reject all cookies: cookies will not be reflected on your browser’s cookies and preferences. Some cookies such as device type and resolution may be temporarily stored on your computer in order to render the content. These temporary cookies do not contain any personal information or information about your particular device or web browsing experience.
  3. Check cookie settings: you will be prompted to decide which cookies will be stored on your computer with the following options:
    1. Only essential cookies
    2. Non-essential cookies with a toggle to enable or disable them
  4. Read more: a link to this cookie policy page

Bear in mind that rejecting all cookies will have a negative impact upon the usability of many websites (including ours). 

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

The methods to do so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via the following links:

Chrome: https://support.google.com/chrome/answer/95647?hl=en


Opera: http://www.opera.com/help/tutorials/security/cookies/


Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

 You can delete your cookies and cookie settings [delete_cookies text=”by clicking on this link.”] Please refresh your browser to be prompted to select cookie preferences for this website again.


  1. Our details

This website is owned and operated by Elmtronics Limited. We are registered in England and Wales under registration number 9002413, and our registered office and principal place of business is at Unit 54 Consett Business Park, Consett, County Durham DH8 6BN.

You can contact us

  • by post, to the postal address given above;
  • by telephone, on the contact number published on our website from time to time; or
  • by emailing us at: info[at]elmtronics.co.uk.